impossible to cancel contracts with Vodacom

It is impossible to cancel a contract with Vodacom. you are either pushed from pillar to post, or you are promised the world to stay on, and then the promised data and minutes are not loaded correctly. I am beyond frustrated, as every time I call the desk, I have to go through the same thing, and it just wastes time. I am tired of calling the cancellations desk, and getting nowhere. I am being billed the same amount from October, where I was supposed to have cancelled my contract with Vodacom. I am just frustrated with Vodacom's archaic system, and would rather take my business elsewhere.

`I have even spoken to a Desk Manager (Cameron), who assured me that he had done everything, and has sorted out the issues, but still nothing has happened. Now, 3 months later, and I am still being billed the same amount. Vodacom will not give refunds, and have re-instated billing on the a number that was supposed to have been cancelled.

Utterly disgusted by this level of service, and will not recommend Vodacom to anyone for service.