CG
Cj G

1 reviews | Active since Jun 2018

22 Jun 2024, 10:45

Impossible to cancel contract

Trying to cancel my contract for two months now..... I keep being debited R650 for R200 airtime. When you phone the number to cancel the contract they spend a fair amount of time trying to convince you to upgrade....... even whem iade it clear i dont want to. Saw I was getting debited again this month and phoned the number.......... 3 times they have put the phone down on me. Stay away or pay as you go

0
Replies (1)
Vodacom
Vodacom's reply22 Jun 2024, 10:57
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team