CG
Cj G
1 reviews | Active since Jun 2018
22 Jun 2024, 10:45
Impossible to cancel contract
Trying to cancel my contract for two months now..... I keep being debited R650 for R200 airtime. When you phone the number to cancel the contract they spend a fair amount of time trying to convince you to upgrade....... even whem iade it clear i dont want to. Saw I was getting debited again this month and phoned the number.......... 3 times they have put the phone down on me. Stay away or pay as you go
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Replies (1)Vodacom's replyOfficial
22 Jun 2024, 10:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jun 2024, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
