SE
Sheri E

1 reviews | Active since Jun 2025

09 Jun 2025, 11:50

Impossible to Cancel contract

How hard can it be to cancel a contract????? Vodacom has no problem calling you to sell you more but when you want to cancel a contract you have to jump through so many hoops and still get nowhere. 100s of stores all over the place yet you cannot go into a store to cancel what they sell you. Absolutely ridiculous

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Replies (1)
Vodacom
Vodacom's reply09 Jun 2025, 15:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team