1 reviews | Active since Jun 2011
Impossible to cancel a contract with Vodacom that expired in Oct 2017 already!
Impossible to cancel a contract with Vodacom that expired in Oct 2017 already!
My mom has been struggling to cancel a contract and go over to prepaid, but yet it seems to be an endless struggle as Vodacom does not have the decency to reply & confirm receipt of my mail. The contracted expired on 01 Oct 2017 already and it needs to be cancelled ASAP and be a prepaid number.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team