AS
Alexis S
1 reviews | Active since Oct 2016
03 Jun 2020, 13:13
Impossible to cancel a contract not received.
I can't get through to anyone who can help me. I cancelled a contract last month and did not receive the device. I am still being debited. I called and was promised it will be sorted but it is still a problem.
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Vodacom's replyOfficial
03 Jun 2020, 13:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2020, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team