NM
Natalie M
1 reviews | Active since Jan 2019
28 Oct 2025, 14:43
IMPOSSIBLE TO CANCEL A CONTRACT
cancellations are not a very easy experience i undertand that Vodacom wouldnt want to have cancellations but i have been trying to get hold of a consultant however it keeps going to a voice machine saying ill get a sms and email. this is stupid and there is no way of talking to a consultant for a cancellation which i have tried to even follow the voice prompts.
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Vodacom's replyOfficial
29 Oct 2025, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2025, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team