RK
Rika K
1 reviews | Active since Dec 2022
06 Dec 2022, 09:41
Impossible to cancel a contact
It is impossible to cancel my contract for the number ***. The consultant keep on trying and convince to keep it even after I explained that I no longer have the Samsung tablet I used it for. He dragged the conversation out without respecting my request that I want to cancel.
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Vodacom's replyOfficial
06 Dec 2022, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2022, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team