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Corne C
1 reviews | Active since May 2016
05 Jun 2023, 09:53
Impossible service
I phoned Vodacom on Wednesday night to block a line and get an ITC Number. I was promised it would take maximum 24 hours. I still haven't received it, and it's impossible to phone Vodacom from a non-Vodacom sim card, you get a bot and no one to speak to
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Replies (2)
Vodacom's replyOfficial
05 Jun 2023, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2023, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Corne C's updateReviewer Update
05 Jun 2023, 14:52Thanks for the ITC number. I was in a meeting and couldn't amswer when you called back.
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Corne C's update05 Jun 2023, 14:52
Reviewer Update
Thanks for the ITC number. I was in a meeting and couldn't amswer when you called back.