Impossible fibre and LTE connection - false promises!

I keep asking myself why I am still loyal to Vodacom when the repeatedly frustrate me?!

A salesman came to offer me a deal on fibre in July or August 2019 - by the name of Rishen. The deal sounded appealing as we were looking to change service providers anyway and upgrade from ADSL to fibre. I signed the contract and was told Vumatel would come install in my area once vetting was done. It took Vumatel about a month or just over to eventually come to install - and that was unsuccessful because I ended up having admin issues with the body corporate of the complex we stayed in. Anyways we were due to relocate end of September so I asked that they wait till then. I did get calls from Vodacom fibre to establish a new installation date which I ssaid should be the 7th October. When the 7th October hit no one called me. I left it for about a week and I called Rishen. He sounded surprised that we still did not have internet and said he would resolve this urgently. Another week went past and nothing still. I kept calling him and he said we were meant to get a delivery of a router to connect the fibre (which we did get) but when he checked there was no Fibre lines in my area (a complex in Burgundy Estate), which was a shock to me. He then suggested we should rather get LTE and a router with a ****le. I accepted this as we were desperate without internet. Some days passed and another router was delivered with no ****le. I called him to inform him and he said it was meant to come with one and gave some explanation about them perhaps confusing things wit the initial fibre request. He said he will follow up. Today is the 6th November and we still have not received any LTE. We are sitting with no internet connection now for over 2 months as the previous service provider had horrible connection which is why we were switching!! We have cancelled our contract with the previous service provider and are sitting with no internet thanks to all these delays from Vodacom. What is so difficult with delivering a rouer and a ****le for LTE now that we cannot get fibre?? We are beyond frustrated as I have been speaking to numerous call center agents about this, including Rishen the sales person over the duration of this time. We're now tempted to revert back to the cancelled service provider and ask them for fibre. Super irritated.