1 reviews | Active since Aug 2017
<p>account for May data usagewas R7214.07 while the APP on handset show data usage of 2.7 GIG.</p> <p>Acount for June data usage was R7624.51 while tthe APP on handset shows usage of 2.9 GIG.</p> <p>I filed a complaint and the feedback was that I have used the data and will have to pay it .however as a good will Vodacom will give me some discount. Reply to their e-mail that I did not use that amount of data ,there was no response. the account was locked and I received a phone call on my work number , and the person said I must pay or they will put my name on ITC. My reply was that I will pay the subscription charge but not the extra data usage. My work e-mail was taken for further information to be send to me. Up to date no further response from Vodacom. account number is . I ********** -2.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear KobieVreug,
Feedback has been provided via email.
Regards,
Cassandra
Best regards,
Dear KobieVreug,
Feedback has been provided via email.
Regards,
Cassandra
Best regards,
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