1 reviews | Active since Apr 2013
Impossible Data Usage
Vodacom cannot explain how i can use 2gigs of data in one day!! when i ask for a itemised billing it shows that I have downloaded 5 meg in 1 second - i WISH we had download speeds that fast in this country. but of course, there is nothing wrong with Vodacom's system, i must be downloading that much data in one second!!! Really guys lets just get REAL for a bit. But of course I have to keep paying my contract, whilst they mess up and don't take responsibility and the CALL centre, oh my goodness!!! i get told that there are 3000 odd kilobytes in a gig!!! and i must believe what they say for the rest of the conversation. Useless bunch of uneducated people and the company is motivated by greed!!
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
As per our telephonic and written correspondence, I am pleased to advised that your query is resolved.
Kind regards,
Faz Gertse-Grammer
Best regards,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
As per our telephonic and written correspondence, I am pleased to advised that your query is resolved.
Kind regards,
Faz Gertse-Grammer
Best regards,