KD
Karishma D
1 reviews | Active since Sept 2021
27 Sept 2021, 11:51
Impossible Cancellation
Posting on behalf of someone else. It is been impossible to get a cancellation done. We have been told the cancellation was done after numerous calls but it is still being debited even though the contract has been cancelled. After more calls for reimbursing the debits there is still no joy.
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Vodacom's replyOfficial
27 Sept 2021, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team