Impossible cancellation

Canceling your Vodacom contract is a horrible experience with Vodacom I had to call 4 times every time they have excuses like for example the first time they said their system is down, the second time the person on the other side tried convincing me to take another contract but when I did not he just dropped the call, the third time I was on the line for 20 minutes and eventually after a lot of head aches the lady said my contract is cancelled. I never received the cancellation confirmation so I phoned back the next day and found out that the contract was never cancelled, I had to go through the process again for 20 minutes explaining that I do not want another contract then she started to process the cancellation, I told the person I will stay on the line untill I receive the cancellation email. I then received a quotation to cancel after which I had to tell her that I do net want a quotation to cancel, I want to CANCEL. Only then my contract was cancelled. I honestly hope that my contract is cancelled now. I will never in my life do business with Vodacom again.