NH
Niyaaz H
1 reviews | Active since Oct 2016
16 Mar 2021, 12:40
Imessage Activation Failed
So I’ve contacted about this a few times now. Multiple agents following up and no resolve. I’ve seen tons of twitter threads as well but no success.
when trying to activate iMessage. Iphone sends a text to +***94. Each attempt comes back as failed on both my contract number but works perfectly fine on anyone other network. Yes I have international roaming on and enough airtime. At this point I’m pretty much considering a change to another network.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
16 Mar 2021, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Mar 2021, 13:12Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the Imessage issue currently experienced. Kindly consult Apple support for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the Imessage issue currently experienced. Kindly consult Apple support for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Mar 2021, 13:12
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the Imessage issue currently experienced. Kindly consult Apple support for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the Imessage issue currently experienced. Kindly consult Apple support for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
NH
Niyaaz H's updateReviewer Update
17 Mar 2021, 13:41Hi,
I have contacted apple support and the fault is not with them. The error is when trying to use mobile number for imessage and a text message needs to be sent for verification.
When attempt is made an error message comes back as message failed. But when using any other network the message goes through successfully.
Do I still contact Apple support for that?
I have contacted apple support and the fault is not with them. The error is when trying to use mobile number for imessage and a text message needs to be sent for verification.
When attempt is made an error message comes back as message failed. But when using any other network the message goes through successfully.
Do I still contact Apple support for that?
NH
Niyaaz H's update17 Mar 2021, 13:41
Reviewer Update
Hi,
I have contacted apple support and the fault is not with them. The error is when trying to use mobile number for imessage and a text message needs to be sent for verification.
When attempt is made an error message comes back as message failed. But when using any other network the message goes through successfully.
Do I still contact Apple support for that?
I have contacted apple support and the fault is not with them. The error is when trying to use mobile number for imessage and a text message needs to be sent for verification.
When attempt is made an error message comes back as message failed. But when using any other network the message goes through successfully.
Do I still contact Apple support for that?
NH
Niyaaz H's updateReviewer Update
17 Mar 2021, 15:05NH
Niyaaz H's update17 Mar 2021, 15:05
Reviewer Update
NH
Niyaaz H's updateReviewer Update
17 Mar 2021, 15:32Apple has confirmed no blocks on their end. They are stating this be escalated to carrier since there is an error with receiving Short Codes for activation.
Can a member of vodacom leadership please contact me
Can a member of vodacom leadership please contact me
NH
Niyaaz H's update17 Mar 2021, 15:32
Reviewer Update
Apple has confirmed no blocks on their end. They are stating this be escalated to carrier since there is an error with receiving Short Codes for activation.
Can a member of vodacom leadership please contact me
Can a member of vodacom leadership please contact me