KS
Karin S
1 reviews | Active since Feb 2022
16 May 2022, 08:30
IMEI number for phone
I require my IMEI number for my previous phone (Obtained in 2019) on cell number ***. It was a Samsung S10. I called the helpdesk and held on for a very long time and the call was dropped. Please provide the IMEI number. I can not make repeated phone calls to obtain the number. I even tried to get assistance from Toby on the website, to no avail
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Vodacom's replyOfficial
16 May 2022, 10:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2022, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team