IMCOMPETENT SERVICE PROVIDER

I AM VERY FURIOUS WITH VODACOM FIBRE AT HOME SERVICE I HAD NO CONNECTIVITY ISSUES AT HOME MADE CONTACT WITH THEM AND THEY TOLD ME FIBRE WAS DOWN IN THE WHOLE OF CAPETOWN AFTER 2 DAYS I CALLED AGAIN JUST TO HAVE THE CONSULTANT TELLING ME THERE IS SOMETHING WRONG WITH MY ROUTER AND THEY WILL DO TEST ,IM SO SICK WITH THIS *********** SERVICE PROVIDER PLACING ME ON HOLD FOR AGES AND NOT GETTING BACK TO ME WITH ANY SOLUTIONS IN THE MEANTIME IM SPENDING A WHOLE LOT OF MONEY ON DATA AND AIRTIME