WN
Willie N

1 reviews | Active since Jun 2016

19 Jun 2016, 14:39

Im very disappointed with Vodacom

<p>Yesterday I opened a new contract with Vodacom. Two hours later, I’m very disappointed with Vodacom. Their service and knowledge about their products is very bad. I wanted to get an extra product but the sales person, manager and even the Vodacom pamphlet provided the incorrect information. After 3 hours, with no success, I left the shop without the extra product. How does Vodacom know what is going on in their business if they don’t even know their own products? Am I a happy customer – No!</p>

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team