I'm upset with Vodacom

Item: Vodacom
Rating: 1
Author: Florence M

I have had this number on prepaid for almost 10 years now. Prepaid, not contract! Now I cannot receive or make calls and I cannot receive SMS's. Meaning I cannot receive SMS's from the bank so I cant do any internet banking. This at a time when our President has told us to stay at home. So please South Africa, should I keep making Vodacom rich after this lockdown period?

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Replies (1)

Vodacom's replyOfficial

04 Apr 2020, 11:34

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Apr 2020, 11:34

Official