I'm too small to complain

I'm really thinking that they have too much work to handle. That's my perception. On hellopeter their rating are 1 out of 5. I'm sitting without fibre for 32days now to be exact. On my previous review vodacom rep**** and said they will phone me...nothing. To be exact I phoned 13 times now with the same SR number: SR***

According to *** the 1st person who captured my case did it incorrect...so that means in the 9 calls I made 9 people got it wrong after I explained each and every time. I have prepaid, sitting om the phone for approximately 40min at a time..you can count how many airtime I've waisted. After call number 4 I was told my case will be excelated....today 03/05/2021 my case was given to a technician by the name of Grant..I was notified by 8AM after I contacted tollo. We've contacted again at 4pm and it was said they can't get hold of Grant...I've got hold of a manager *** who also said that Grant (technician) is the assigned tech. Now I've told Sallie that she is my last resort. Next step CeO with a registered letter.

'Cause I know vodacom will just reply to this message again ...we apologies and we will contact you....

I feel I'm just another chip in a packet. Don't have a voice

The following was said "Without prejudice"