Im tired now

Good Day

Again Vodacom upsets me early on a Monday morning spoke to Azande Khumalo from the retention team, who did everything but give me the help I needed. From asking to speak to a manager to be told the manager is on sick leave, to be told I sent an email and didnt get any managers, to be told the second in charge is on break and they will call you back. What excuse will be used next, the building is on fire?

Im a Vodacom customer who has been out of fibre service since the 9th of this month, ive finished more than 40 gigs of data due to this, why im i the customer always at an inconvenience and why should I always accept the inconvenience.

My payments of multiple lines are paid in full and on time but its the service im recieving that will push me to cancel.

Please intervene

Regards

Joash Ramdas

Number : ***