I’m sooooo disappointed in Vodacom

I’m soooooooo disappointed in Vodacom and their incompetence!! We tried migrating from Mweb to Vodacom as they offered us a better deal. We cancelled with Mweb but Vodacom took forever to install fibre. Giving us stories everytime we either call or reach out on Twitter. We cancelled with them now Mweb can’t re’activate because Vodacom blocked it. I need you guys to help expedite/ escalate this cancellation ticket: SR***. I’m working from home, we haven’t had fibre for 2 weeks now!!! This is ludicrous!! Please treat this as URGENT!!!!