AM
AKhona M

1 reviews | Active since Jul 2011

04 Feb 2023, 12:20

Im so disgusted - I am honestly at my wits end

Vodacom has to be the pits of all hell , About two- three week back I complained about data jut going off my account without me being on many socials, I had a gig data loaded at 00h00 and its only 10h18 and data is gone -I have mostly been on Whatsapp but my data is gone , the two consultants that I had spoken to on my last enquiry did not assist instead they returned the funds used to purchase the data which does not aid at all – Once again today I have purchased 2 gigs ( 500MB X 4 ) in a space of two hours please note everything everything depleted – I am so so angry , the agents DO NOT KNOW What thy are doing there I am so annoyed haibo

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2023, 16:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team