mM
mandylombo M

1 reviews | Active since Mar 2017

28 Mar 2017, 12:53

Im so disappointed with Vodacoms customer service

<p>I just contacted Vodacom because i would like to port my number to another network, yesterday I sent an sms to their port department as per their directions. By today nothing had happened so I contacted their port department and spoke to a Victor Mnguni, my God was this guy rude to me. I guess now that Im taking my business somewhere else Vodacom does not feel the need to be polite to me. My port issue is still not resolved.</p>

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Replies (2)
Vodacom
Vodacom's reply28 Mar 2017, 13:52
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2017, 14:51
Official

Dear Mandy

Please note that feedback has been provided to you via SMS.

Regards,

RJ