ZN
Zandile N

1 reviews | Active since Dec 2015

21 Dec 2015, 10:17

IM SICK AND TIRED OF VODACOM

ITS HAS BEEN 4WEEKS MY PHONE IS STILL BLACKLISTED,AND THEY KEEP ON SANDING ME SMS'S WITH FAULT INFORMATION, I CALLLED THE VODACOM GATEWAY BRANCH SPOKE TO KERUSHA SHE DIDNT WANT TO ASSIST ME OR TO HEAR ME OUT INSTEAD SHE REFERRED ME TO THE CALL CENTER ,<br> <br> I JUST DONT UNDERSTAND WHY CANT THEY UNBLOCK MY PHONE ,EVERYONE SEEM TO PASS THE BUCKET .I DONT EVEN GET ANY FEEDBACK FROM ANYONE I ALWAYS HAVE TO CALL THE CALL CENTER OR GO TO ANY VODACOM BRANCH FOR FEEDBACK BUT STILL IM NOT BEING ASSISTED ,THEY KEEP ON MAKING EMPTY PROMISES <br> <br> I AM REALLY FED-UP WITH VODACOM AND I REALLY 'HATE' VODACOM <br> SUCH A BAD SERVICE

0
Replies (1)
Vodacom
Vodacom's reply21 Dec 2015, 11:05
Official
Hello zandile.n1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team