pM
palesa M
1 reviews | Active since Mar 2023
08 Mar 2023, 15:46
I'm ran out of patience
On the 18th of November 2022 I cancelled my funeral cover but till today I'm still billed for a policy that I don't have I've been trying to help through the phone calls with their consultant however the answer that I get everytime I call is that it's been escalated till today
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Vodacom's replyOfficial
09 Mar 2023, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2023, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team