JJ
Johnny J

1 reviews | Active since May 2016

06 Jun 2016, 08:25

(IM)PATIENTLY WAITING

<p>Dear Vodacom, my previous review dated 25 May 2016 is outstanding. You politely promised me that you will contact me. I again phoned and spoke to Nomchebo and supervision Tebogo. Please take it up with them and apparently your IT department. The contract that needs to be cancelled is ***. It has never been used, and you have your hardware since January. Thank you.</p> <p> </p> <p>Your IT department is still having issues to cancel my contract. Please attend to my problem ASAP. I havent got R259-00 every month for a service i dont have, or hardware to use, THAT YOU HAVE RECEIVED THREE MONTHS AGO!</p> <p> </p> <p>I would appreciate proper feedback, and a call, and not a generic response.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2016, 12:07
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team