1 reviews | Active since Sept 2009
IM NOT RESPONSIBLE NEITHER SAMSUNG. ALWAYS ON IS
I purchased a SAMSUNG S7 at Vodacom Brooklyn and on purchase the SAMSUNG representative could not register the handset on the ALWAYS ON app so as to allow for the advertised 1 GB data free for 12 months. The Vodacom branch did not even have data to download and update phone. I had to use my own phone as a hotspot. The representative could not activate and register the ALWAYS on. This was reported officially by E MAIL to ALWAYS ON and telephonically to the branch manager personally. His comment is that neither himself or SAMSUNG can be held responsible as it is an ALWAYS ON product. Very convenient as the 1 GB FOR 12 MONTHS FREE IS USED TO CATH UNSUSPECTING CLIENTS. SAMSUNG and Vodacom Brooklyn after 3 upgrades at your branch you will not see me again. So please ALWAYS ON hopefully your client service is better
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
