I'M GIVING UP!!

I'M GIVING UP!!

Again - I upgraded to a different "package" with lots of benifits and it turned out to be a misleading invitation into a nightmare contract..

On the the 1st of this month half the amount was allocated to my contract.. I then buy a 5GB data bundle and 250 Voice Minutes out of whats been allocated.

This time round I could only purchase data and the rest has vanished into thin air.. This is a big concern.. I spoke to two guys via the help center and just hit another deadend.. So the solutions department was my next option, but I could even state my problem as there was 200 odd faults in the cue... (No answer)So I have a reference of 1- ********** ********** since 09:17 yesterday..

The helpful call center assistant said 5-24hours turn around time..The second one said up to 48hours..It's know 96hours and still nothing. So I phoned again this morning 07:22 and was told anything from 7-14days!!!!!THIS IS RIDICULOUS!!!