SM
Sanelisiwe M
1 reviews | Active since Mar 2025
21 Nov 2025, 15:53
I'm getting **********
It's been 3 weeks my phone is at the repairs shop and no one knows whats going on but I'm paying for this device every month. What must happen? I have emailed ICASA and they have come back to say that it's out of their jurisdiction and I must contact the national consumer so what must happen?
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Vodacom's replyOfficial
27 Nov 2025, 14:17Dear Sanelisiwe
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Facebook team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Facebook team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2025, 14:17
Official
Dear Sanelisiwe
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Facebook team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Facebook team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,