I’m fed up with Vodacom

I signed up in January 2025 and was told that my monthly payment will be R1009,01 which is inclusive of everything (phone, data, insurance etc) it was a contract for 2 phones and I had to get a new number for the second phone and I was told I can do an e-sim which is great. The guy also informed me that I will receive data for 3 months on that number and after that it will be prepaid and I don’t have to pay anything. Every month since then I have been invoiced for R1.6k and the amounts each month are not the same. I have paid over R11k since then because they keep cutting my line saying I need to pay more and more. When I did my calculations for what I agreed to pay of the R1009,01 I have actually paid R5k more than what I was supposed to. I went back to the store and the lady said she can’t see who signed me up and called customer care using my phone and said I must just pay the R1009.01 every month but now my line is cut again and I keep getting calls from different people saying I need to pay more. I’m actually sick of this nonsense. Why must I now pay more than what I signed for? If the guy who signed me up messed up why must I suffer the consequences from his incompetence. Everyone keeps calling saying I must pay and they keep putting a service request with NO OUTCOME. I’m sick of this ******* and *********** people. I told them I’m not going to keep paying extra for their mistakes.