I'm exhausted with having to monitor Vodacoms theft

I wish I could have something nice to say about to Vodacom, they can have a nice data package for you, but the stuff you go through in between and the lack of customer service from their stuff, I automatically get subscribedo stuff I have no idea of mainly I don't use Vlive or *111# and their stuff have no. Idea how to ehandle queries pertaining to people's money, any unnecessary charge is theft, it's not my job to monitor you incompetence or system errors pertaining to my money bc it is plain theft, I'm this close to going to icasa there's a lot of things with getting on a contract with Vodacom specifically the after sales activity, if you can avoid please do. I was on a call with a lady who clearly didn't understand my frustration with my money you. Should listen to the call, 09h07 on 12 December 2021, so you can see how yiur stiff has 0 product knowledge and seems to think people losing their money is something light.