Im exhausted by the service from Vodacom Fibre

Im exhausted by the service from Vodacom Fibre. Its almost EVERY week i have to complain. The fibre is either down, or fluctuates so badly, on and off in seconds so i get cut off rom calls and today was THE LAST STRAW. I have been a paying customer for the passed 5 years, always on time but i dont get the sane service from Vodacom. I have now not had internet for 14 hours on the most important day of the year for my work. The call centre cannot put me through to a manager for a POOR excuse they are working from home due to Covid - WE ARE ALL WORKING FROM HOME FOR THE LAST ALMOST 2 YEARS!!!!!! I have requested a supervisor or manager to phone me at least 4 times today and get told their turn around time to phone back is 6 hours - must be due to so many calls they have to make for their *********** service!!!

I have ALSO requested the cancellation document to be emailed to me - 3 HOURS AGO and of course I am still waiting!!!

D I S G U S T I N G