I'm done with Vodacom

I've been going back and forth for months now. It's like no one can or wants to assist or possibly staff not properly trained.

I left a review 1 July 2026 and after many promises by Vodacom I'm still stuck at square one trying to resolve the issue.

Are you guys sitting in your back office giggling while your customers suffer emotionally and financially?

I've had enough of empty promises. I will not allow you to just walk over me and deduct R850 for a service where the fault is on your end.

After my call this morning (21 August 2026) with Nonhlabulo from retentions if I spell it correctly I've just about had enough of you. I've asked her for all telephone recordings for the last six months I've had with Vodacom and she did apparently made notes of my request for senior management attention.

What you guys are doing to loyal and long standing customers are just absolutely disgusting.

You are forcing me to seek legal advice now.