BG
Bernice G
1 reviews | Active since Feb 2024
22 Jun 2024, 10:41
I'm done.....
Since it's the 2nd weekend without service from you logging tickets and no feedback other then generic responses I've unplugged all metrofiber and vodacom hardware and will be moving it to my payment where it belongs as I'm of the opinion a homeless person would have more use for it than I do.im also in the process of canceling my debit order with vodacom and metrofiber I'm done with this I would prefer to keep my sanity.
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Replies (1)Vodacom's replyOfficial
22 Jun 2024, 10:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jun 2024, 10:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
