I'm disgusted by the service from Vodacom

Item: Vodacom
Rating: 1
Author: Chantel M

I'm disgusted by the service from Vodacom. Since the 27th of April they cannot fix a bill on an account that's marked as *****. I've asked to be contacted by email, no one contacted me. I'm looking to take this matter further and I refuse to pay the bills of more than R239 as Vodacom failed to remove the add ons!!

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Replies (1)

Vodacom's replyOfficial

15 Jul 2025, 08:32

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply15 Jul 2025, 08:32

Official