1 reviews | Active since Jul 2018
I'm disappointed hellopeter does not allow a rating of ZERO, reserved for vodacom
I had 2 numbers with you ( hopefully not for long)
They have a combined monthly amount of R 590.48 without the possibility of going over that.
Now you want to ***** R870 at the end of july.... HOW?
Also please note one of those contracts you said you are canceling and refunding back to February as I never wanted the upgrade you processed. (call center unasked, unwanted, unapproved upgrade)
Thus, I'm now going to cancel both contracts and actively make work to tell everyone I know what a unprofessional, *********** circus you are.
Just realize, I WAS a 20 year client of yours. Clearly you have NO idea how to even spell customer service and rewarding loyalty.
Well done
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
