NM
Nocwaka M
1 reviews | Active since Jul 2016
02 Mar 2023, 11:33
I'm blocked for an upgrade because of a code
I was blocked from trying to upgrade because of a code I was called by the franchise Alisom communications Lungelo did the quotation I told him to cancel to my surprise I've been running around for 2 full days now trying to get it to canceled yet, Whyyyyy would 1 block a clear instruction to cancel now I'm loosing on a device I've waited months for Alisom STOP IT STOP BLOCKING ME REMOVE IT IMMEDIATELY!
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Replies (2)
Vodacom's replyOfficial
02 Mar 2023, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
NM
Nocwaka M's updateReviewer Update
02 Mar 2023, 18:51Samuel from vodaworld helped me solve this problem
No other consultant called apart from the one we were talking about.
I was ready to cancel the entire thing but he made sure he did all he could before I left his table.
He really is outstanding
Without I'm certain I wouldn't have been helped.
FIX THE MESS with your franchise owners.
It's upsetting to say the least
No other consultant called apart from the one we were talking about.
I was ready to cancel the entire thing but he made sure he did all he could before I left his table.
He really is outstanding
Without I'm certain I wouldn't have been helped.
FIX THE MESS with your franchise owners.
It's upsetting to say the least
NM
Nocwaka M's update02 Mar 2023, 18:51
Reviewer Update
Samuel from vodaworld helped me solve this problem
No other consultant called apart from the one we were talking about.
I was ready to cancel the entire thing but he made sure he did all he could before I left his table.
He really is outstanding
Without I'm certain I wouldn't have been helped.
FIX THE MESS with your franchise owners.
It's upsetting to say the least
No other consultant called apart from the one we were talking about.
I was ready to cancel the entire thing but he made sure he did all he could before I left his table.
He really is outstanding
Without I'm certain I wouldn't have been helped.
FIX THE MESS with your franchise owners.
It's upsetting to say the least