VM
Vinah M
1 reviews | Active since Jan 2018
13 Jul 2020, 10:27
I’m angry
On the 12th of July at 13:33 I bought 1 hour 1gig for R12 which I couldn’t use I tried numerous times to phone Vodacom call center using the number 135 however with no luck it kept on referring me to Tobi the chatbox which wouldn’t assist me with my problem. Today it’s the 13th of July 2020 I bought the very same data at 10:02 and again I can’t use the data and i still can’t get through to a Vodacom consultant. What must I do to get the help I need though?????
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Replies (2)
Vodacom's replyOfficial
13 Jul 2020, 11:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 11:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VM
Vinah M's updateReviewer Update
15 Jul 2020, 17:17Good day
Clearly your customers are not important to you guys, I’ve been waiting to someone to get back to me and I’m still waiting, totally unacceptable I need to issue resolved because I don’t trust buying data anymore and I need it.
Clearly your customers are not important to you guys, I’ve been waiting to someone to get back to me and I’m still waiting, totally unacceptable I need to issue resolved because I don’t trust buying data anymore and I need it.
VM
Vinah M's update15 Jul 2020, 17:17
Reviewer Update
Good day
Clearly your customers are not important to you guys, I’ve been waiting to someone to get back to me and I’m still waiting, totally unacceptable I need to issue resolved because I don’t trust buying data anymore and I need it.
Clearly your customers are not important to you guys, I’ve been waiting to someone to get back to me and I’m still waiting, totally unacceptable I need to issue resolved because I don’t trust buying data anymore and I need it.