1 reviews | Active since Jul 2017

14 Jul 2017, 07:02

Im am ****en irretated to my dam limits!!!

<p>I buy 7 day data 500mb every week and every week I needed to call vodacom to give me my data back after they have ****** it! Ther system for auch a company is **** to not register my new and old data. Then I call the staff every week to get my data that was ****** back and here the same story first saying i used the internet thats where my data went to but when they look deeper the stupids they see that vodacom automatic system tuk my data and they end up giving my data back! Really time wasting! Irretating to have to call for my own data that i bought! and complete **** customer satisfaction! Now I bought airtime last night thinking id buy data this morning, but Vodacom has a new way of making money, by taking your airtime probably trying to make one think they used there airtime! I bought airtime last night going to bed i woke up and probably a fuvken gost was chatting on my phone or using the "internet" again as my airtime is ****ed! but my data is still there! How the **** that happens only Vodacom! My family only uses vodacom for the past 20years approx because of its good service but for the past uear i do not know what is happening in this company but i cant anymore! I regret having to have already renewed my vodacom account but if my aortime issue is not resolved this morning you can take your contract and shuv it up your ****en asses and try put my name into debt! Im glad to go that route and take this matter mivh much higher! Please sort you **** systems out!!!</p>

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Replies (2)
Vodacom
Vodacom's reply14 Jul 2017, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Jul 2017, 09:37
Official

Dear Lincoln Lesley Lawrence,

We've sent you feedback via SMS with reference to your posting.

Regards,

UW