I'm a victim of identity theft, someone opened a phone contract using my identity

Item: Vodacom
Rating: 1
Author: Boitshoko B

I'm a victim of identity theft, someone opened a phone contract using my identity. It's been 3 months with no response from vodacom after I reported to ***. this is infuriating, they're not responding to my emails!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Jan 2022, 14:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Jan 2022, 14:26

Official