1 reviews | Active since Mar 2015
Illigaly giving my airtime away
I have phoned the call centre 5 times now to cancel subscription I did not sign on for.... I have die the automated *# service... I am not an idiot I do not sign on for **** subscription sights... Come on Vodacom... Just block all these subscription **** places... Or wait... Is it because they aren't **** it is ctuly owned by Vodacom and their ceo and executives... Cuz let's face it you have insensitive to stop people's air time from being ****** as it means you get more money when people are force to buy more airtime.... Seriously I have lost over 400 in last month k these ****s... Yesterday I canceled another subscription I did not sign on for... Nd today again I received an sms saying I am subscribed to some ****... How I compétant and ******** are you people... And what about poor people in south Africa 20 rand à day is literally a meal you are steeling from someone.... What are we suppose to do??? I can't cancel my contract cuz then you will charge me over 1000 in cancelation fees, I can't change my number cuz then you charge me over 200 in switching fees... And that also doesn't mean the problem will stop.... I can call peoplem cuz I can't put airtime on my phone then you give it away to some **** company... Is there anyone out there who knows what to do.... Like seriously... This must be against the consumer protection act... Or at least illigal as Vodacom is actual assisting organised crime here... In closing Vodacom please correspond with me visa email and not phone calls as I have had enough talking to your call center operators the one less comptant than the other...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM
