illigal deductions
<p>There is an amount of R30 for premium sms on my CURRENT account. I contacted vodacom support and the guy said they can do nothing about it. I did not send any premium sms messages nor did I subscribe to any and now I have to pay it. Why can Vodacom just get away with this? And vodacom, I am leaving the country for a month tonight so you cannot get hold of me by phone. Please use email. That is if you actually going to do something about it. I cannot believe this guy on the phone just told me sorry but you just have to watch what you do. Really? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
