Illigal and poor service by Vodacom

This is a complaint once again about Vodacom.... There are two of my numbers that I could cancel on the 1 September but the line where upgraded illigally without my concent...I have been a client with Vodacom for more than 10 years and this is how they treat you...I have spoken to so many people at Vodacom to get the upgrades reversed and canceled and nobody can help me so I think it is time to take this matter to the news I am now tiered of struggling with Vodacom very very very bad service and illigal stuff going on there... So the next review will be with the news paper and ombitsman.