*******LY MAKING ME PAY FOR AN EXPIRED CONTRACT

To whom it may concern,<br> <br> I have had MULTIPLE issues with VODACOM over the last 8 years which I have been on a contract. However, on the 24 July 2015, my final two year contract was set to end and I was planning on moving to prepaid so that I was no longer legally bound to Vodacom.<br> HOWEVER!!! I AM STILL ON THE SMART M Contract and although I have all the proof and paperwork and have spent hours talking to people on the phone and going to different Vodacom stores, no one is able to assist.<br> <br> I am still on a Smart M Contract AGAINST MY WILL and I would like to make it clear that I WILL take legal action if I am charged.<br> <br> I will exercise my rights as I am not legally bound to a contract with Vodacom anymore, I have all the paperwork and proof in place and I will have no option but to take this further if a) I am charged for a Smart M contract for the Month of August and b) if nothing is done to resolve this.<br> <br> Your service is SHOCKING!!! I still get people calling asking if they can talk to me about different contract options and I am amazed every time they do, and every time I tell them, it is not the price that is the issue, it is the non existent SERVICE of Vodacom.