1 reviews | Active since Jul 2017

11 Jul 2017, 18:35

*******ly debiting my account!

<p>Vodacom are *******ly debiting my Vodacom bill with Content Services I have not subscribed to!</p> <p>This is *****!!!</p> <p>I've never authorised my Vodacom account to be debited of any services other than my Voice and Data charges.</p> <p> </p> <p>If there are ******* Content service companies debiting Vodacom for services to me, this is not my problem, it cannot simply be charged to my Vodacom account without my consent.</p> <p> </p> <p>VODACOM YOU ARE A BUNCH OF ******* AND I WILL SEND THIS THROUGH ALL SOCIAL MEDIA CHANNELS I CAN FIND</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply12 Jul 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update12 Jul 2017, 10:05
Reviewer Update

They have been cancelled however how did you allow this to happen in the first place!!!

It's ********** and unacceptable, now I have to struggle with WASPA to get my money back.