1 reviews | Active since May 2017
*******ly debiting me
<p>I cancelled a contract at the end of the contract in February.</p> <p>Vodacom still debits and insits i pay, when i have done the legal thing of cancelling.</p> <p>I called the call centre and the team leader advised that i am liable.</p> <p>I know my rights and will be taking this up with the ombudsman.</p> <p>I have been a loyal customer of vodacom for over 10 years and this is the treatment i received.</p> <p>Vodacom used to be the best for service they now are worse than MTN, they are ********** and take customers money without authorisations. In this day and age a reputable company cannot be trusted.</p> <p>Im still in dispute with vodacom over the past week, and no response from Vodacom. My quesry was not resolved and i did not receive a refernece. This is so dissapointing!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
