1 reviews | Active since Apr 2016
******* Vodacom airG Gold Subscription
I have been registered for an airG Gold subscription for which I neither signed up, nor desire. I called Vodacom Customer Service, who were about as helpful as one might expect (which is to say, not at all). airG has an established track record of vexatious digital marketing tactics that regularly cross into *******ity, and it is completely unacceptable to me that Vodacom expects our loyalty as customers yet couldn't be bothered to even pretend to be interested in protecting us from this company's widely reported, ************ abuse.<br> <br> I insist that you remove this subscription from my account, and that you commit to pursuing some kind of action against airG in order to prevent them from abusing your customers in future. Failing this, I will have no option but to take my personal and corporate business elsewhere, and ensure that the industry ombud and anybody else who will listen knows that I did so because Vodacom demonstrated a patent disregard for my security and wellbeing as a client by continuing to enable airG's abuse. Hopefully, the prospect that this might actually effect your reputation and bottom line will finally compel you to appropriate and timely action.
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Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
