1 reviews | Active since Jul 2016
******* upgrade without my consent.
<p>1. An upgrade was made to my contract and the signature on the bottom of the page does not belong to me.</p> <p>2. I did not receive an Apple iphone 6S plus 128G Gold and 10 GB top up.</p> <p>3. I originally signed up for the 3GB MBB deal of R149,00 per month.</p> <p>4. Already Vodacom has deducted and amount of R948.99 from my bank account – monies that I do not have.</p> <p>On the 11th July 2016 11:47am, I called Vodacom client service regarding my case and they provided me with a reference number S3G077VVZ5T. But before receiving the reference number I have been to Vodacom more than twice and did not received any helpful assistance. I original took the contract at Eastgate Vodacom…</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
