******* upgrade STILL not sorted out

<p>******* upgrade without my consent.</p> <p> </p> <p>1. An upgrade was made to my contract and the signature on the bottom of the page does not belong to me.</p> <p>2. I did not receive an Apple iphone 6S plus 128G Gold and 10 GB top up.</p> <p>3. I originally signed up for the 3GB MBB deal of R149,00 per month.</p> <p>4. Already Vodacom has deducted and amount of R948.99 from my bank account – monies that I do not have.</p> <p> </p> <p>On the 11th July 2016 11:47am, I called Vodacom client service regarding my case and they provided me with a reference number S3G077VVZ5T. But before receiving the reference number I have been to Vodacom more than twice and did not received any helpful assistance. I original took the contract at Eastgate Vodacom…</p> <p> </p> <p>Since then I've emailed them numerous times and have yet to receive ANY correspondence from them. I received an sms in the beginning saying that a certain Mr Siphiwe Makhubo was in charge of my case, but upon phoning Vodacom to ask for feedback, they said they are not aware that that certain person is working for Vodacom and there was no phone number to get hold of him. </p>