******* Upgrade

Vodacom.are ****** who take advantage of paying customers. 1. I was okay with my contract package until end of August 2021. I have had it for years and always paid on time. 2. In September, a vodacom sales consultant called me and offered me an upgrade. In the discussion, I explained that I will not be able to pay more than what I am paying and that I cannot afford it anything higher. 3. She told me it will be slightly less. 4. Come month end, I was R1k above normal bill. I phoned to request to be taken back to old package. Instead of them doing that, they opted to do a migration instead so that they can ****** more money from me. 5. They quoted me on the R3k plus migration cost even on the 13th October. I explained that I do not have that money. My request is simple, For Vodacim to return me to my initial contract package that I can afford. I cannot afford this new package. With every call, they throw me into deeper debt. I cannot afford the migration. I did not ask for an upgrade, they called me and the consultant ****. I am very stressed and frustrated.

Please help me.